Warranty

What's covered

Our products are covered for manufacturing defects for 6 months from the date of purchase. CliC Eyewear will repair or replace any pair of glasses found to be defective — exclusive of damage caused by improper or unreasonable use — with the same style glasses. Upon approval, warranty claims are entitled to a one-time replacement for original items.

What's not covered

The warranty does not apply to normal wear & tear, including lens scratching or accidental breakage.

What you'll need

Before submitting your claim below, please have ready:

Two photos of the glasses (one showing the front of the frame, and another showing an overhead view that includes both the frame and headband),
Copy of your original proof of purchase (not required if purchased directly through our website).

Warranty Claim

Your claim will be reviewed and processed within 2-7 business days.

Your details

First Name *

Last Name *

Shipping address *

City *

State *

Zip *

Phone Number *

Email Address *

Your glasses

Magnification Strength of Glasses *

Where did you purchase your glasses from *

When did you purchase your glasses *

PO Number *

Please provide the 6 or 8 digit number before US located on the inside arm/headband. Ex: 093025.

The issue

Defective Issue *

Issue Description *

Photos

Upload Image: Front View of Glasses *

Image including frame and magnet

Upload Image: Top View *

Top-down image including the headband.

Upload Receipt (if within 6 months)

Not required if purchased on CliC website.

By submitting, you agree to be contacted about your claim.

Cart0 items

Find your new frames

What's covered

What's not covered

What you'll need

Warranty Claim

Submission received

Free Shipping

30-Day Guarantee

6-Month Warranty